May 2012 Webinars

The ABCs to Know Your Audience

Friday, August 13, 2010 by Tiffany Schrenk
Recently, I have had multiple, similar conversations with Balihoo clients about the importance of identifying target consumers..  

Establishing a target audience is one of the most important aspects of a successful local marketing campaign. Without this, advertisers cannot accurately identify likes, dislikes, and habits of potential consumers which are critical to the success of the overall integrated strategy and marketing plan across multiple mediums.

ABC BlocksUnfortunately, more often than not, those who manage local advertising make a mistake assuming that their target audience consists of individuals just like them.  As a case in point—based on a recent situation I had to correct—most females older than 35 are not listening to sports radio during their morning commute.

In general, this ABC approach provides a good starting point for identifying target audiences. It is a simple model with some good succinct advice and is a great exercise for local advertisers developing a local marketing strategy.

A - Audience - Define the characteristics of your target audience. You can't serve everyone and so you must weigh specific characterizations with generalities. You are often better to lean toward specifics.
B - Behavior - What actions do you want that target audience to take now and over time.
C - Conversion - How will you turn that prospect into a customer. Consider the paths from their position to your product and leverage people, processes technology to influence your target to become a customer.

Common sense should be your measuring stick in all local advertising and local media buying practices.

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